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Terms of service

1. General provisions

1.1. This offer is an official offer of TM “Malva Florea”, hereinafter – “Seller”, to enter into a contract of sale of goods remotely, ie through the online store, hereinafter – “Agreement”, and places a public offer (offer) on the official website of the Seller (insert a link to the site (hereinafter – “Website”).

1.2. The moment of full and unconditional acceptance by the Buyer of the Seller’s offer (acceptance) to enter into an electronic contract of sale of goods, is the fact of payment by the Buyer of the order under this Agreement, within the terms and prices specified on the Seller’s website.

 

2. Concepts and definitions

2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:

  • “Goods” – models, accessories, components and accompanying items;
  • “Online store” – in accordance with the Law of Ukraine “On Electronic Commerce”, a means to submit or sell goods, works or services through an electronic transaction.
  • “Seller” – a company that sells goods presented on the Internet site.
  • “Buyer” – an individual who has entered into an Agreement with the Seller on the terms set out below.
  • “Order” – the choice of individual items from the list of goods specified by the Buyer when placing an order and payment.

 

3. The subject of the contract

3.1. The Seller undertakes to transfer the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

3.2. This Agreement regulates the purchase and sale of goods in the Online Store, including:

  • voluntary choice by the Buyer of goods in the Online Store;
  • independent registration by the Buyer of the order in Online store;
  • payment by the Buyer of the order placed in the Online Store;
  • processing and delivery of the order to the Buyer in the property under the terms of this Agreement.

 

4. The moment of concluding the Agreement.

4.1. The contract is considered concluded from the moment of the Acceptance of the offer.

4.2. The fact of purchase of the Goods is indisputable proof of acceptance by the Buyer of the terms of this Agreement.

 

5. The order of registration of the order

5.1. The buyer has the right to place an order for any product presented on the website of the online store.

5.2. Each item can be presented in the order in any quantity.

 

6. Rights and obligations of the parties

6.1. The buyer has the right to:

6.1.1. Voluntarily choose the Goods offered by the Seller through the online store.

6.1.2. Receive information about the properties of the Goods offered by the Seller through the online store.

6.1.3. Require the Seller to comply with the terms of this Agreement.

6.2. The buyer must:

6.2.1. Before concluding the Agreement, read the content of the Agreement, the terms of the Agreement, the range of Goods and tariffs (prices) offered by the Seller on all pages of the online store.

6.2.2. Adhere to the terms of this Agreement and the separately stated Rules of the site; 6.2.3. Independently place an Order in the online store using the interface elements provided for this purpose.

6.2.4. Timely and in full to pay and pick up the Goods under the terms of this Agreement.

6.2.5. Provide timely and truthful information that may be required in the execution of the Order and which uniquely identifies him as the Buyer.

6.3. The seller has the right to:

6.3.1. Change the terms of this Agreement and the rules of the site, the range of goods, prices for goods and services, unilaterally, placing them on the relevant pages of the site. All changes take effect immediately after their publication on the website of the online store.

6.4. The seller must:

6.4.1. From the moment of concluding this Agreement, ensure full fulfillment of all obligations to the Buyer in accordance with the terms of this Agreement.

6.4.2. To bear full responsibility before the Buyer for execution of the Order before transfer of the Order to the Buyer.

6.4.3. To transfer the Goods to the Buyer in a certain place, in quantity and assortment according to the order.

6.4.4. To bring to the notice of the Buyer the necessary and reliable information about the goods.

6.4.5. Notify the Buyer of the impossibility of fulfilling the obligations to him in case of force majeure.

6.4.6. Do not disclose information about the Buyer and do not provide access to this information to third parties, except as provided by applicable law or non-compliance by the Buyer with this Agreement.

6.5. The Seller shall not be liable, may not act as a defendant in court and shall not indemnify the Buyer for damages caused by the actions or omissions of third parties.

6.6. The Parties shall be released from liability for non-performance or improper performance of obligations under the Agreement for the duration of force majeure. Force majeure means extraordinary and insurmountable under these conditions circumstances that prevent the parties from fulfilling their obligations under this Agreement. These include natural disasters, circumstances of public life (hostilities, emergencies, strikes, epidemics, etc.), prohibitive measures of state bodies. During this time, the parties have no reciprocal claims, and each party assumes the risk of the consequences of force majeure.

 

7. The order of payment of the order

7.1. Payment for the order means the Buyer’s consent to enter into this Agreement with the Seller.

7.2. The Buyer pays the cost of the order under the Agreement, by transferring funds to the current account of the Seller. The date of payment is the day of receipt of funds on the Seller’s account.

7.3. Prices for any items of the Goods specified on the site insert a link to the site are valid at the time of ordering.

7.4. The buyer has the right to confirm or cancel the order until it is paid.

7.5. Orders are accepted for execution only after receipt of funds on the Seller’s account.

 

8. Terms of delivery of the order

8.1 Delivery across Ukraine

8.1.1 Delivery of goods purchased in the online store is carried out to the warehouses of transport companies, where orders are issued.

8.1.2 Delivery time of the Goods consists of the processing time of the Order, the production time and the delivery time.

8.1.3 Production term of the Order – 1-5 working days, couture products – 7-14 working days.

8.1.4 Delivery time of the Goods is 1-3 days depending on the location of the Buyer.

8.2 International delivery

8.2.1 Delivery time of the Goods consists of the processing time of the Order, the production time and the delivery time.

8.2.2 Production term of the Order – 1-5 working days, couture products – 7-14 working days.

8.2.2 Terms of delivery of the Goods are individual according to the place of delivery. On average 1-3 weeks.

 

9. Return and exchange

9.1 The Buyer has the right to refuse the received Goods of proper quality within 14 days from the date of receipt in accordance with the procedure established by the current legislation of Ukraine.

9.2 The goods are subject to return while maintaining the original appearance, the presence of our seals and check, the original packaging and the absence of traces of its use.

9.3 IS NOT REFUNDABLE:

  • used goods;
  • couture products sewn according to individual parameters of the client.
  • goods on sale FINAL SALE.

9.4 Return of goods to the Online Store is made at the expense of the Buyer.

9.5 Refunds are made within 14 calendar days from the date of acceptance of the goods until return.

9.6 In case of exchange, delivery of the new goods is carried out after receiving the previous goods back.

9.7 To request a refund, send a request to hello.malvaflorea@gmail.com or fill out the return form.

 

10. Term of the contract

10.1 This Agreement shall enter into force upon acceptance of the offer and shall remain in force until all its terms are met by both Parties.

10.2. Until the expiration of this Agreement may be terminated by mutual consent of the parties until the actual delivery of the goods, by refund.

10.3. The parties have the right to terminate this agreement unilaterally, in case of non-fulfillment by one of the parties of the terms of this Agreement and in cases provided by the current legislation of Ukraine.

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